Return & Exchange Policy
PasePhase Return & Exchange Policy
Location: 1065 Southwest 8th Street, Miami, Florida 33130
At PasePhase, your satisfaction is our priority. We gladly accept returns and exchanges for both defective and non-defective products.
Returns:
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You may return items within 30 days of purchase.
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Products must be in their original condition and packaging.
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Defective items or damaged shipments are eligible for a full refund or replacement.
Exchanges:
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We accept exchanges for items of the same value or for a different product.
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Please contact us before sending your item back to ensure a smooth exchange process.
How to Return or Exchange:
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Contact our customer service through our form.
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Provide your order number and reason for return/exchange.
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Ship the item to our store location:
PasePhase
1065 Southwest 8th Street
Miami, Florida 33130
Refunds:
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Once your return is received and inspected, we will process your refund to the original payment method within 5–7 business days.
Notes:
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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Exchanges are subject to product availability.
We are committed to making your shopping experience safe, easy, and worry-free. Thank you for choosing PasePhase!