Refund Policy
PasePhase Refund Policy
Location: 1065 Southwest 8th Street, Miami, Florida 33130
At PasePhase, we are committed to ensuring that you receive your products in perfect condition. Please read our refund policy carefully:
Refunds
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We do not accept refunds for change of mind or “no reason” requests.
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Refunds are only provided if the product is damaged, defective, or incorrect.
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In the case of a damaged or defective product, you may choose a full refund or a replacement/exchange.
How to Request a Refund or Exchange
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Contact our customer service at [insert contact email/phone] within 7 days of receiving your order.
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Provide your order number and photos of the damaged or defective item.
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Ship the item back to our store address:
PasePhase
1065 Southwest 8th Street
Miami, Florida 33130
Processing Refunds
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Once we receive and inspect the returned item, we will process your refund or exchange within 5–7 business days.
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Refunds will be issued to the original payment method.
Important Notes
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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We are not responsible for refunds due to buyer’s change of mind or incorrect purchases.
We aim to make the process straightforward while ensuring that all our customers receive products in excellent condition.